Terms and Conditions - Deb Roberts' Tours

 The following information applies to all tours and cruises associated with Deb Roberts’ Tours/World of Quilts Travel.  By registering and deposting a cruise or tour with World of Quilts Travel, one agrees to these terms and conditions.

INTERNET ACCESS: Effective June 1, 2008: The information age has fully enveloped the travel industry. As such, it is imperative for the quick dissemination of information, that all traveling with me have internet access available to them with an active email address. For those who do not, beginning 6/1/2008 there will be a $50 per person surcharge to cover time, telephone, traveling and shipping expenses associated with the additional processing of necessary documents and update information.  For international residents (including Canada) the fee will be $150. Please notify us promptly of email or other address change.

THE TOTAL TOUR PRICE: Cruise and Tour prices, are based on airfare (if included), cruise and land rates and rates of exchange in effect at the time of arrangements.

Because of the volatility of airline and government fees, if airfare is included, government fees, airline surcharges and taxes are NOT included in the published tour price but will be added onto the total price on the invoice; these will be reflected at the rate they are the day of  invoicing (again, will be included as a separate item on the invoice). Should these government rates and fees go up more than 1% between invoicing and ticketing the passenger will be responsible for the difference. All rates are subject to change without prior notice.

Should the currency exchange rates go up or down more than 2% from the original tour or cruise quoted to Deb Roberts Tours in currency other than USD, and as such a discount or increase in price occurs through the tour supplier to Deb Roberts' Tours prior to departure, an adjustment may be made. As all services are contracted through established tour companies in the United States and abroad, once the final payment has been made, services are prepaid on a group basis and no refunds can be granted for any accommodations, services or events which are not used after this point. If you deviate from the planned tour, no consideration can be given to a refund for unused services. Our tours are subject to a minimum number of people. Should fewer than the minimum people participate we reserve the right to cancel the tour or a price adjustment may be necessary, the choice is at our discretion. Some restrictions apply. Deb Roberts Tours is a registered seller of travel in the State of California.  

AIR TRANSPORTATION: If Deb Roberts through any company, including IATA carriers, consolidators, or tour suppliers, is providing your group flight arrangements, flight reservations are being held on behalf of the group on discounted group fares. If a promotional group airfare is broken or extended for any reason, an additional fare will be applied. Any deviations from the scheduled itinerary may incur additional fees and charges: Once your ticket is issued there is a mandatory $250 charge plus any airline deviation charge. There are no group airfare refunds after the invoicing date, as deposits for airfare are not refundable. Additional non-recoverable airline penalties of up to $250 may be assessed for changes received within 90 days of departure. Once the final payment deadline or invoicing date have passed, participation in a group air rate cannot be guaranteed, in this case it is the passenger's responsibility to make their own air arrangements.

Due to fluctuations in energy costs, airline fees and taxes, airfares included as part of a tour package do not include these charges as these are subject to change until ticketing, without prior notice. By accepting the terms and conditions you agree to pay the addition of air transportation, security fees, fuel surcharges or any additional fees or taxes associated with your flight. You always have the option of electing to arrange your own airfare when registering, which comes in handy if you wish to use your miles or awards program.

Airfare is not included for travel from your home town to departure cities on group flights.

AIR TRANSPORTATION FOR CRUISES:  When making your own cruise flight arrangements, please be certain that your flight on embarkation day arrives no later than 12 noon.   On disembarkation day, please be certain your flight does not leave before 12:00pm.  Those choosing to have flights purchased through the airline must realize that penalties may be associated with changes or flight cancellations beyond what the cruise line would charge.  Additional insurance rates will be accessed if purchasing air through a cruise line program, otherwise, independent air insurance is strongly recommended in the event of cancellation. 

LAND ONLY ARRANGEMENTS:   When selecting the option of a "land only" portion of a tour that includes airfare, airport transfers to or from the hotel are NOT included with your tour.  These arrangements are to be made independently by the traveler.  No assumptions should be made about the availability of early arrival or late departure hotel room accommodations.    It is the responsibility of the traveler to ascertain and secure such reservations unless a general offer has been made for pre-tour room arrangements.  When booking independent air, please be certain of the itinerary, departures and arrival of the group.  Deb Roberts' Tours will not be responsible for missed flights, transfers or activities when someone is traveling as a "land only" passenger.

FREE TO FLY PROGRAM - to assist clients in using reward program air miles, Deb offers the Free to Fly program which allows one to make their own air arrangements on specified tours where air is not included. Please be aware, that minimum enrollment requirements are mandatory on all tours and one should NOT book non-refundable air transportation on their own until there has been confirmation that the trip will be a definite go. Should one proceed to make air arrangements before a trip is announced as a go, Deb Roberts Tours cannot be responsible for any associated costs. It will be announced by the final payment deadline whether a trip is a go, on hold as a go, or will be canceled. All trips are subject to cancellation for any reason – again, it is advised that you hold off on booking non-refundable air until your tour has been confirmed as a "go".   ALSO, it is recommended that you purchase air insurance coverage at the time of your ticketing in the event that you or your roommate should have to cancel as air arrangements made individually are not covered under the group insurance plans.

Arrangements for flights should not be made until the final itinerary has been released.  At times there are changes to the group flight itinerary that might affect your inward or outbound flight.  Deb Roberts Travel does not assume risks or losses associated with changes made to flight arrangements made before the final itinerary has been released. 

It is suggested that you do not book independent air until the trip is confirmed as a definite 'go', otherwise, if you have a non-refundable ticket and the tour is not a 'go', we cannot be responsible for your decision or your airfare.

HOTEL ACCOMMODATIONS: Deluxe 3*, 4* and 5* hotels are selected and the price is based on twin occupancy with private bath. A single room supplement will be charged where requested and if available. Every attempt is made to find suitable roommates when requested. If you do not have a roommate and Deb Roberts is unable to arrange one, you will have a choice to be billed for the single room supplement or cancel your tour with full refund. All singles are subject to availability. Any personally incurred hotel expenses, such as room service charges, mini bar service, etc. will be at the traveler’s sole expense and are not included in the tour cost.  Unless traveling with an arranged group airfare, when traveling overnight to your destination, please be aware that hotel check-in policies will not guarantee a room until 2pm in most cities.  Most hotels will make every attempt to accommodate you as soon as possible if your room is not available on arrival, but this cannot be guaranteed.  Most hotels will securely hold your luggage until your room is ready so that you can explore the area or grab a bite to eat.  Deb Roberts Tours will not be responsible for any incurred charges while clients are waiting for hotel room availability.

ARRANGING ROOMMATES: Deb will keep you updated as to possible roommate choices, although roommates cannot be guaranteed. Compatibility is something that cannot be assured thus it is important to understand once assignments have been made, roommate changes are not always possible. This must be understood when requesting unknown roommates, you will be with this person for the duration of the tour.  When roommates cannot be found, then the person requesting one will travel as a single and pay the single supplement or receive a refund of their deposit.  Once bookings have been made, should one of the roommates cancel prior to the trip, the roommate arrangement can no longer be honored.   The roommate will be notified at the time of the other roommate cancellation and asked about their decision to continue on the tour or also cancel.  Nevertheless, all penalties will apply with regard to the final payment deadline and invoice dates as indicated on these terms and conditions.  Deborah Roberts or Deb Roberts' Tours will not be responsible for any expenses incurred in roommate situations when either roommate cancels, including airfare to the destination.   Find out the policy for your airline's cancellation protection if a roommate cancels prior to purchasing tickets, Deb Roberts' Tours is not responsible or liable for errors or omissions in coverage or for refunds should someone cancel with or without insurance protection. Purchasing insurance with your airfare is STRONGLY recommended.

GUIDED TOURS: On land tours, escorted tours to private and public places are arranged for your enjoyment. Please regard our timetable as announced each day or at the drop-off point. It is important to take heed as to the location of the coach, and the time the group is told to return. Often, the coach moves and you need to be aware of where the new location is - you will be told. If one has not returned to the coach by the appointed time, it will be assumed that they have decided to deviate from the day's activity and the coach will depart. If one should miss the coach, fees to return to the hotel, cruise or tour are their sole responsibility.

Deb Roberts' Tours is not financially or otherwise responsible for anyone's reunion with any tour should a scheduled coach or ship departure be missed.

EXTENSIONS AND OPTIONS:  Just as all tours, specified tour extensions that are offered as an option are subject to minimum registration numbers.  If these numbers are not met, tour participants are expected to participate in the original portion of tour.  

CRUISES: Quilt Cruises are not guided tours.  However, each cruise is escorted by Deb Roberts or one of her assistants.  Cruises are planned using group space bookings with pre-arranged meeting times for scheduled classes of interest while onboard.  At times, and according to the itinerary, there will be pre-planned group excursion options to be held in conjunction with the cruise, if so, this will ALWAYS be listed under the "inclusions" section of the cruise's website from the onset or offered as an option.   Most cruise adventures are arranged so that group time is only during the stated (with inclusions) activities and never while in port.  In most instances optional cruise shore tours are not planned in order to allow travelers the flexibility to see what they would like to see in each port.  Should a group tour or side trip be planned, it will either be included on the website - as in the "included in your cruise", or by special announcement before the trip commences.  By traveling on a quilt cruise, it is important to realize that  your port time will be independent and it will be your responsibility to ascertain and arrange your private shore tours including trips to quilt shops or museums, and for assistance as needed. 

To participate in quilt classes, all cruises must be booked through our agency, unfortunately, there are no exceptions.

Classes and Workshops:  Classes and workshops will be announced in advance of the cruise.  Due to unforeseen circumstances, there may be changes to the class schedule without notice.  Classes with less than 5 requests may be canceled at our discretion.

Again, on cruises, unless included with the itinerary of the specific cruise, tours to quilt shops or other group shore activities, as indicated above, are not part of the cruise arrangements. Shopping and sightseeing while in  port are the traveler's independent responsibility. This allows the traveler the flexibility of their own schedule.

We will not provide sewing machines on cruises which do not originate and end in the United States.  However, projects selected will be such that you may later apply the techniques or patterns to both hand and machine quilting and may include stitching, painting, dyeing, embellishment, or working with different fabrics, new medium, etc.  

Cruises are group bookings and subject to the quoted group rate by the cruise line, it is not possible to grant special rates or travel agent rates other than the posted group rate.  Rates cannot be changed or altered once booked.  Upgrades may or may not be possible, a free upgrade from the cruise line imposes no fee. 

Single bookings: Please be aware that cabin pricing for singles is at times, twice that of double per person pricing.  Cabins are sold as a unit, cruise lines see the price for one as the same as the price for two because the same amount of space is taken. 

With any cruise line, in the event of tax, fuel supplements, port charges, or government fee increases prior to the sailing date of a cruise, we are required to collect these additional fees from each guest prior to sailing.  Currently, fuel supplements are on hold by all cruise lines, but each, reserves the right to reinstate a fuel supplement if fuel prices increase before the sailing date of any cruise.  This may occur at any time, even after the final payment has been made.

It is important to be aware of port departure times on all cruises. If a cruise participant is late for any reason and the ship sails without them, Deb Roberts' Tours is not financially or otherwise responsible for their reunion with the ship or return to their home.

CRUISE LINE DISCLAIMER: Be aware, while it is extremely rare, all cruise lines include in their passage contract,  "In the event of strikes, lockouts, stoppages of labor, riots, weather conditions, mechanical difficulties or any other reason whatsoever (ANY CRUISE LINE) has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice." As such, travel insurance is strongly recommended.

Special cruise line pricing will be announced, however, often include non-refundable deposits.  If this is the case, it will be indicated on the website were the pricing is offered.  Please regard this notice.

MEALS: On European and Pacific/Asian tours, full American breakfast is provided daily. Tours within the United States will have breakfast if stipulated on the itinerary. Other provided meals are as per itinerary, while on cruises all meals are provided while onboard ship. An extra charge will be made when beverages are not included in the menu of the day with meals. Please provide any dietary restrictions in writing on the registration form.

INSURANCE: Purchasing of travel insurance is optional on all tours and cruises, however highly recommended as it is more than just trip cancellation insurance.  What is offered through Deb Roberts' Tours is a travel package with medical coverage, baggage loss and other features.   You may choose to purchase insurance from any carrier.  The cost of insurance coverage is NOT included in the amount of your tour/cruise package, this is an option for you, but is highly recommended.

As insurance may be purchased from any carrier, but, please be certain of your coverage.  Especially if purchased from a cruise line, your coverage reimbursement amount may not include the full amount of your quilt cruise purchase.  If you choose to be covered by a cruise line, you are accepting responsibility for the differences in coverage/cancellation return amounts and the cost of your quilt cruise (should they exist).

The request for travel insurance coverage to be provided by our office must be made on your original registration form which is included with your initial trip deposit, or within 14 days after its receipt.

If you have a pre-existing condition, please ask for a copy and review the policy for pre-existing conditions; most pre-existing condition coverage is not provided unless insurance is requested at the time of initial deposit  Please see the individual plan policy, you may request a copy or download from your tour site.  Once insurance has been purchased, that portion of your invoice is non-refundable as it is not covered by the insurance.   We are not able to offer cancel for any reason coverage.

If you choose to decline coverage, your registration must include a 'decline insurance form' or it will not be processed.

Insurance coverage for all tours and cruises includes coverage for the amount of the tour/cruise that you purchase from me.  For example, if your tour does not include airfare, air you purchase is not covered by the insurance included in your trip plan.  Posted insurance rates are quoted at the time  of the cruise/ tour posting which is often over a year in advance of the trip.  As such, rates may change over the course of time between this and the final payment deadline.  Originally quoted rates will be honored if at all possible.  Be certain that you purchase insurance for you airfare if purchased independently of your cruise/tour.

All insurance claims are the responsibility of the traveler and between the traveler and the insurance company.  Deb Roberts' Tours is not allowed to be an intermediary in handling claims other than to confirm dates and payments.  Claim decisions of the insurance provider are final,  Deb Roberts' Tours shall not be liable for any claim or amounts the insurance provider deems inappropriate to the policy terms and conditions. 

Please inquire as to the availability of insurance for travelers who live outside of the United States or Canada.

LUGGAGE: Unless otherwise indicated,  on all land tours, coaching requirements allow 1 (one) suitcase and 1 (one) personal size carry on bag (handbag or small backpack) per person. (This bag must fit inside of the coach.) No exceptions. This is not my rule but the rule of the multiple coaching associations throughout the world. Additional luggage may incur an additional fee by the carrier at your expense - and your luggage may travel separately from you to the final destination by way of another carrier.

Cruise only? luggage is not restricted except for what might be restricted by your air carrier or the coaching company hired to transport the group.

TIPS AND TAXES: When dining with or staying in a group hotel, tips and taxes normally appearing on hotel and restaurant bills as "service" are included, as are all government and local taxes on hotels and meals, housekeeping, reception and dining room staffs. Airport departure taxes, surcharges and fuel taxes are not included, and government taxes on cruises is not included; these will be added onto the final invoicing.  Tips to guides on land tours are not included unless otherwise stated.  Cruise tips are not included and are at each individual passenger's discretion.

ROOMMATES:  When someone does not have a roommate and would like one, I will make suggestions and provide contact information based upon others in the group with the same need.  It is up to the prospective roommates to make contact with each other to determine compatibility.  Once roommates have been assigned and the trip begins, it will not be possible to make changes.  Please be certain you are happy with your selection.  The availability of a roommate cannot be guaranteed.

REFUNDS, DEPOSITS AND CANCELLATIONS: Unless otherwise stated, there is a $100 administration fee for any canceled tours/cruises after a 30 day period from receipt of deposit.   Should a request be made to have a check returned - the check will be voided and put into return mail, however, responsibility ends when the check is mailed.

Deposits are as required at an amount set per tour registration and are required to secure reservations and hold your place on land tours, additional deposits may be necessary if tour includes group air.  Deposit refunds after final payment invoicing or will not be not possible   Before invoicing has been occurred, should an individual space be deposited and held and a cruise, (including an individual cruise category within the group) or tour fills to capacity and potential travelers have been turned away, a deposit refund will not be made unless a replacement for that space is found. 

All cancellation requests must be made in writing (no email) with the request sent by certified mail to insure delivery. The cancellation date will be that date that the certified mail is received in our office.

Cancellations after the final payment deadline:  For tours, no refund is possible with out insurance - insurance is highly recommended,

For Cruises: Penalties apply on all cruise bookings once the final payment deadline established by Deb Roberts' Tours occurs.  Cruise penalties begin to occur on this final payment deadline because of the differences in cruise fares and the cost of the quilt related portion of your tour. Complete or partial refunds after this date are subject to review, please inquire.  In other words, to allow for timely transfer of funds, Deb Roberts' Tours final payment deadline takes precedence over the cruise line final payment deadline.  It is the traveler's responsibility to ascertain needed information regarding canceling any associated cruise services on their booking prior to their booking.   When post-final-payment deadline partial payment refunds are allowed, depending on the cruise/tour, it is possible that the supplier will grant a partial refund through Deb Roberts' Tours and your partial refund check will come through us.  If you are insured, the balance of your refund will come through the insurance company.

Refunds are not allowed for unused portions of any scheduled services once the final payment has been received.  In other words,  refunds are not allowed for unused tickets,  meals, insurance, transfers or entry fees if they are not used on a cruise or tour.  Should an optional service be canceled by the traveler with less than 60 days to departure, refunds for that service are not possible.   In other words, if the request to cancel a package or service occurs within 60 days of departure, a refund cannot be made. 

Refunds will only be made in US Dollars.  On the sending or receiving end, Deb Roberts' Tours will not be liable for checks lost in the mail, please be accurate with your address details.

Should a tour or cruise be canceled by Deb Roberts' Tours, all funds will be cheerfully and promptly refunded. 

PAYMENTS:  Payments for all cruises and tours must be made directly to Deb Roberts' Tours.  There are no exceptions.  Any payments made directly to cruise lines or tour suppliers will not be credited to your final payment invoice and you will not be allowed to participate in quilting activities unless payments are made according to our terms and conditions.

Invoices will be sent only by email.  It is the responsibility of the traveler to provide an email address and notify if it changes.  There will be a late payment penalty assessed for payments received after the final payment deadline no matter the reason.  Please note payment deadlines associated with your cruise or tour. Final payments received after the indicated date or 90 days before departure must include the indicated late payment fee. (This does not apply for new reservations made after the 90 days deadline.)  Reservations made after the final payment deadline must include full payment at time of registration. Bookings will not be accepted when there are less than 14 days to departure.

Deb Roberts' Tours is not responsible for funds until they reach our office.  Funds for checks returned for any reason must be returned by overnight mail in the form of a certified check or money order and must include a $50 return check fee. Failure to comply will result in your space being canceled.

Where entrance fees and/or tickets or any other services are included within a tour package, there are no refunds for any unused portion. This would also include any show tickets included with your tour and for which you may have also purchased a second set for any reason.

Terms and Conditions apply once registration is received. Should any part of the terms and conditions not be adhered to or if any part of contractual agreements are broken by a client, Deb Roberts or any travel supplier retain the right to refuse further services and payments and deposits are at risk of being retained for "cost of services to date".

Due to invoicing program space requirements, invoices may be deleted after the cruise or tour has been completed.  Please keep a copy for your records.

CHANGE FEE: Any changes to your program not received in writing by certified mail at least 90 days prior to departure will incur a $250 change fee per person for each revision plus applicable charges by tour company, airline, train, etc.

DEVIATIONS: Deviations to an tour itinerary cannot be guaranteed. This would include additional days on either end of a tour, en-route stay-overs or other personal changes to the stated itinerary. A service charge of $150 per change will be applied for any changes or deviations made in a tour, (when they are possible). Plus any additional air or land charges incurred by the tour or cruise company.

Change requests to cruise accommodations or packages within 45 days of sailing may result in a $150 service fee.  Confirmed packages cannot be canceled within 45 days to sailing, however, they can be added during this time.  Accommodation changes are subject to availability.

LAND/SEA ARRANGEMENTS: Deb Roberts and/or any supplier reserve the right to change the itinerary due to unforeseen circumstances or emergencies.

PASSPORTS and VISAS: Passport and visa fees are not included on any tour or cruise program. For international travel (including Canada and Mexico) please be certain that your passports are still valid for 6 months after your return. For those who are traveling with me that are not US citizens, please check the visa requirements for the country/countries we are visiting with regard to your country of passport. While I will inform you about any visa requirements to the best of my knowledge, ultimately it is your responsibility to know and to have secured all necessary visa stamps before departure, or be fully prepared to receive an entry visa upon arrival if this is the case.

VACCINATIONS/IMMUNIZATIONS: It is incumbent upon the traveler to understand each international region's vaccination requirements and suggestions. These can be found at the CDC website for travelers: http://wwwn.cdc.gov/travel/contentVaccinations.aspx. It is the traveler's responsibility to know their own health history and what may or may not be allowed as far as vaccinations or prophylactic medications apply. Deb Roberts' Tours will not be liable for any vaccination issues, nor illnesses developed because of, or lack of vaccines or preventative medication related to any trip, cruise or tour. It is the traveler's responsibility to check with their physician or travel medicine provider regarding vaccinations needed for every country.  We do not give advice on such things. With certain medical conditions, immunizations are contraindicated - be sure to check with your physician.  

MEDICAL ISSUES: Many of our tours include a lot of walking on uneven surfaces and may be strenuous for some people.  It is each traveler's responsibility to check with their medical provider regarding any health issue that may arise by participating on the trip, and NOT participate should this be in question.  If you are in a situation requiring any assistance at any time, you must bring and be responsible for all necessary items related to your condition.  If any such condition arises after the trip is booked, you must advise us in writing immediately. Deborah Roberts or Deb Roberts Tours' shall not be liable for any circumstances relating to your condition, before, during or after the tour. Refund deadlines apply, even in all medical situations - insurance strongly recommended. If you require a wheelchair, you must provide your own small, collapsible wheelchair and on cruises you must comply with the cruise line's individual wheelchair policy. Some features on our trips may not be wheelchair-accessible. We cannot provide any wheelchair or walking assistance or accessibility at any destination, if assistance is required, please bring someone along to assist you.  For those requiring assistance of a cane or a walker,  many of our destinations require a lot of strenuous walking and are hampered by cobblestones or poor pavement. Please consider your ability to participate carefully.  Many hotels and coaches in foreign countries are only accessible by stairs.  It is your ultimate responsibility to know your limitations and not undertake the tour, cruise or any activity that might be restrictive to you.  You are responsible for your own assistant during the tour, if you require someone to assist you in any way, you need to secure someone to travel with you before departing on the trip. Deborah Roberts or Deb Roberts' Tours is not responsible for walking or wheelchair assistance, or, the costs of any medical treatment you may require during the trip. Under no circumstances is Deborah Roberts responsible or liable for the quality of medical care, or lack thereof, you may receive while on the trip. In some areas medical care may not be possible without additional travel expenses being incurred by the traveler or their family.   These expenses are the responsibility of the traveler and individual payment arrangements with the medical provider must be made by the traveler at the time care is rendered. Deborah Roberts is not responsible or liable for the lack of medical care in any area or any additional fees that may be associated with finding and securing medical care.   Insurance that includes medical coverage while traveling is highly recommended.

AGAIN: Many of our tours include walking up hills, on stairways, cobblestone streets and other uneven areas. At times the walking pace may be fast and somewhat strenuous. If any medical condition exists or there is ANY question regarding your ability to participate in a safe and healthy manner in our schedule of activities, please consult your physician before registering for the trip   Failure to comply may result in refusal to accommodate you on the trip and all penalties will apply.  Deb Roberts will not be responsible for any expenses incurred in this situation.

VIDEOS, PHOTOGRAPHS and IMAGES: Images taken of private individuals,  in museums, galleries, or private industries on ALL trip itineraries are to be used for personal use and study only. Permission to publish images or in any way otherwise use this tour for profit is expressly forbidden.

Trips, itineraries and provided information are the property of the visited facility and/ or the intellectual property of Deb Roberts Tours and are protected by copyright law.  No passenger or guest shall attempt to duplicate, sell or otherwise profit from anything learned from this tour at any time.   This includes any images that may be taken.  Images and information are allowed for personal use only.

Photographs and images of the group are randomly taken throughout the trip. Registration implies permission to use your photograph in any and all marketing materials by Deb Roberts' Tours or selected organizations. If you choose not to have your photo taken and used for publicity, you must send by certified mail, a signed letter stating this request before the trip departure date.

RESPONSIBILITIES: Deborah Roberts reserves the right to cancel any tour for any reason as well as the right to decline the registration of any trip participant. After a registration has been accepted, Deborah Roberts reserves the right to cancel the tour/cruise of any participant who in sole her opinion, may affect the health, safety, enjoyment or attitude of other participants or has a potential conflict of interest. 

The registration of employees of agencies or agents who provide similar travel experiences will be considered a conflict of interest and will not be allowed. Should it be discovered that an agent, friend or employee acting on behalf of another tour provider has registered for a cruise or tour offered by Deb Roberts' Tours or World of Quilts Travel, immediate cancellation will occur without refund.

Deborah Roberts is an independent organizer for your cruise or tour. As such, Deborah Roberts and her representatives act only as organizers for the tour members, while the suppliers make arrangements for hotels, transportation, sightseeing, entrance fees, restaurants or any other services in connection with the itinerary. Deborah Roberts and suppliers will exercise reasonable care in making such arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, coaching company, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and you, the individual tour member. Deborah Roberts or suppliers, accept no responsibility for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or any other cause beyond their personal control. No carrier shall be responsible for any act, omission or event during the time passengers are not on board its own conveyance. The right is reserved to cancel or change itineraries, or substitute teachers, projects, or services without notice and to decline to accept or retain any passenger at any time. In view of statutory or contractual limitations that may apply to personal injury or property damage losses, the purchase of accident and baggage insurance is strongly recommended.

SAFETY:  Safety while traveling is always a concern.  Even in the United States, sometimes even close to our own homes there are areas where traveling alone is not recommended.  The same goes for international destinations.  Safety cannot be guaranteed in any country on any tour, even though our agents and tour operators take every safeguard.  The decision to travel is the sole responsibility of the traveler. The traveler is also responsible for his or her own personal safety. Please familiarize yourself with the US government travel warnings (if any) for the area you wish to visit.  These can be found at http://travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html.  

CONTACT INFORMATION:  It is the responsibility of the traveler to keep Deb Roberts' Tours updated to changes in any contact information, including email and regular mail addresses.  Failure to do so may result in loss of space and/or deposit should you not receive your final payment invoice.  As per above, not having an email address incurs additional charges as all communications (including invoicing) is done in this manner.

TEACHERS/GUESTS:  The cost of your cruise or tour may be subsidized by Deb Roberts' Tours.  For our company's protection we will include insurance for the portion of the cruise/tour we pay for. However, should you decide to upgrade your cruise/tour you will not be reimbursed for any losses from cancellation unless you insure your additional portion.   In the event that you cancel, reimbursement to you will only be for the amount that you actually paid, any amount of a reimbursement that is above/over what you actually paid for the upgrade will be returned by you to Deb Roberts Tours.

Terms and conditions apply once registration has been received.

Please note all refund deadlines -  insurance is strongly recommended. 

Trips, itineraries and provided information are the intellectual property of Deb Roberts Tours and are protected by copyright law.  No passenger or guest shall attempt to duplicate, sell or escort or otherwise profit from a similar tour at any time after completing travel with Deb Roberts' Tours or World of Quilts Travel. Exceptions apply, please contact Deb Roberts for specific details.  We avoid agency fees, however, we reserve the right to charge additional surcharges and fees of never more than $60 under unusual circumstances.  Please inquire.

One should periodically review these Terms and Conditions until your tour commences as Deb Roberts' Tours may revise them from time to time as may be appropriate.  Registering for a cruise or tour constitutes your agreement to each term and condition.