Terms and Conditions

Deb Roberts Quilt and Textile Tours

THE TOTAL TOUR PRICE:
Cruise and Tour prices, are based on airfare (if included), cruise and land rates and rates of exchange in effect at the time of arrangements. Government fees, airline surcharges and taxes will be added onto the total price of the tour at time of ticketing. All rates are subject to change without prior notice. Should the currency exchange rates go up or down more than 2% from the original quote and as such a discount or increase in price occurs through the tour supplier to Deb Roberts' Tours prior to departure, an adjustment will be made. As all services are contracted through established tour companies in the United States and abroad, they are prepaid on a group basis, no refunds can be granted for any accommodations, services or events which are not used. If you deviate from the tour, no consideration can be given to a refund for unused services. Our tours are subject to a minimum number of people. Should fewer than the minimum people participate we reserve the right to cancel the tour or a price adjustment may be necessary, the choice is at our discretion.  Some restrictions apply. Deb Roberts Tours is a
registered seller of travel in the State of California.

INTERNET ACCESS:  Effective June 1, 2008: As the information age has fully enveloped the travel industry it is imperative for the quick dissemination of information and to receive latest tour updates in a timely manner, that all traveling with me have internet access available to them with an active email address.  For those who do not, beginning 6/1/2008 there will be a $200.00 per person surcharge to cover time, telephone and mailing expenses associated with the additional processing of necessary documents and update information.

AIR TRANSPORTATION:
If
Deb Roberts through any company, including IATA carriers, consolidators, or tour suppliers, is providing your group flight arrangements, flight reservations are being held on behalf of the group on discounted group fares. If a promotional group airfare is broken or extended for any reason, an additional fare will be applied.  Any deviations from the scheduled itinerary may incur additional fees and charges.  Once your ticket is issued there is a mandatory $250 charge plus any airline deviation charge. There are no group fare air refunds after published registration deadlines. Additional non-recoverable airline penalties of up to $250 may be assessed for changes received within 90 days of departure.

Once the registration deadline has passed, participation in the group air rate cannot be guaranteed, in this case it is the passenger's responsibility to make their own air arrangements. 

Due to fluctuations in energy costs, airline fees and taxes airfares included as part of a tour package cannot be guaranteed and are subject to change without prior notice.  By accepting the terms and conditions you agree to pay any increase of air transportation fees associated with your tour.  Should there be an increase, you will be obligated to the land only rate, but you may elect to arrange your own airfare.  If you do so, the difference between the published land only rate and the full tour price will be refunded.  Please note "land only" arrangements do not include transportation or transfers to meet with the group and the beginning or transfers to airport/hotels at the end of the tour.

HOTEL ACCOMMODATIONS:
Deluxe 3*, 4* and 5*  hotels are selected and the price is based on twin occupancy with private bath. A single room supplement will be charged where requested and if available. Every attempt is made to find suitable roommates when requested. If you do not have a roommate and
Deb Roberts is unable to arrange one, you will be billed for the single room supplement. All singles are subject to availability. Deb will keep you updated as to possible roommate choices. Compatibility is something that cannot be guaranteed and as such, once assignments have been made, roommate changes are not always possible. This must be understood when requesting unknown roommates.  Any personally incurred hotel expenses, such as room service charges, mini bar service, etc. will be at the traveler’s sole expense and are not included in the tour cost.

MEALS:
On European tours full American breakfast is provided daily.  Tours within the United States will have breakfast if stipulated on the itinerary. Other provided meals are as per itinerary, while on cruises all meals are provided while onboard ship. An extra charge will be made when beverages are not included in the menu of the day with meals.

INSURANCE:
Travel insurance is recommended on all tours and should be purchased at time of deposit. Insurance is highly recommended as it is more than just trip cancellation insurance - it is a travel package with medical coverage, baggage loss and other features. Review the policy for pre-existing conditions, most pre-existing condition coverage is not provided unless insurance is purchased at the time of initial deposit.  Insurance company information is included with each trip information page online.  You can review policy inclusions by downloading the brochure here.  Travel insurance is not in effect until final payments are received.

LUGGAGE:
Unless otherwise indicated on all tours - coaching requirements allow 1 (one) suitcase and 1 (one) carry on bag per person.  No exceptions. (I guess this is why they make huge suitcases!!)  This is not my rule but the rule of the multiple coaching associations throughout the world.   Additional luggage will incur an additional fee by the carrier at your expense - and your luggage may travel separately from you to the final destination by way of another carrier.

TIPS AND TAXES:
Tips and taxes normally appearing on hotel and restaurant bills as "service" are included, as are all government and local taxes on hotels and meals, housekeeping, reception and dining room staffs. Airport departure taxes, surcharges and fuel taxes are not included. Government taxes on cruises is not included. These will be added onto the final invoicing for the tour.  Tips to Tour Manager and guides and driver are not included and are at the discretion of the traveler.

REFUNDS, DEPOSITS AND CANCELLATIONS:
Deposits as indicated per tour are required to secure reservations and hold your place on and land tours, additional deposits may be necessary if tour includes group air.  Cruise deposits are subject to the individual cruise line regulations. Unless otherwise indicated, the deposit for a tour is refundable with written request received before the final payment deadline, after this it is non-refundable. Unless otherwise indicated after 7 days of receipt, any refunds deposited will be subject to a 200.00 cancellation penalty, in some cases the entire deposit is forfeited after 7 days.  Individual cruise company refund policies apply on all cruise bookings, less the $200.00 cancellation penalty after 7 days of receipt. Please refer to the individual cruise company's procedure. All deposits and payments will be applied to the price of your cruise or tour.

Please note payment deadlines associated with your cruise or tour.  Final payments received by Deb Roberts after the indicated date or 90 days before departure must include the indicated late payment fee. (This does not apply for new reservations made after the 90 days deadline.) There will be no refunds after the final payment deadline - insurance is strongly recommended.

Reservations made within 90 days of departure must include full payment at time of registration.

Funds for checks returned for any reason must be returned by overnight mail in the form of a certified check or money order and must include a $50 return check fee.

Where entrance fees and/or tickets or any other services are included within a tour package, there are no refunds for any unused portion.

Terms and Conditions apply once registration is received.  Should any part of the terms and conditions not be adhered to or if any part of contractual agreements are broken by a client, Deb Roberts or any travel supplier retain the right to refuse further services to anyone and deposits are at risk of being retained for "cost of services to date".

CHANGE FEE:
Any changes not received in writing at least 90 days prior to departure will incur a $150 change fee per person for each revision.

DEVIATIONS:
Deviations to the itinerary cannot be guaranteed.  A service charge of $200 per change will be applied for any deviations made in tour, (where possible). Plus any additional air or land charges incurred by the tour or cruise company.

LAND/SEA ARRANGEMENTS:
Deb Roberts and/or any supplier reserve the right to change the itinerary due to unforeseen circumstances or emergencies.

PASSPORTS and VISAS: Passport fees are not included on any tour or cruise program.  For international travel and tours please be certain that your passports are still valid for 6 months after your return.  For those who are traveling with me that are not US citizens, please check the visa requirements for the country/countries we are visiting with regard to your country of passport. While I will inform you about any requirements to the best of my knowledge, ultimately it is your responsibility to know and to have secured all necessary visa stamps before departure.

MEDICAL ISSUES:
Deb Roberts must be
advised in writing, prior to any booking, of any medical condition, physical, emotional or mental, which may require professional attention during the trip or may require the use of special equipment. It is at her sole discretion whether travel will be allowed.  As such your letter must fully describe the condition and include a letter from your doctor (on letterhead) confirming your ability to participate on the tour. If you fail to notify Deb of any such conditions, we may refuse to allow you to take the trip and you will forfeit the cost of the trip; and in such event we shall have no liability, financial or otherwise. Should you be in this situation, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise us in writing immediately. Deborah Roberts shall not be liable for any circumstances relating to your condition, before, during or after the tour.  Refund deadlines apply, even in all medical situations - insurance strongly recommended.

If you require a wheelchair, you must provide your own small, collapsible wheelchair. Some features on our trips may not be wheelchair-accessible. We cannot guarantee any wheelchair assistance or accessibility at any destinations.

Deborah Roberts is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is
Deborah Roberts responsible or liable for the quality of medical care, or lack thereof, you may receive while on the trip.  In some areas medical care may not be possible without additional travel expenses being incurred. Deborah Roberts is not responsible or liable for any additional fees associated with finding and securing medical care.

RESPONSIBILITIES:
Deborah Roberts is an independent organizer for your cruise or tour, utilizing the services of a CLIA cruise line, or USTOA tour operator as "suppliers".  As such, Deborah Roberts and her representatives act only independent tour organizers for the tour members, while the suppliers make arrangements for hotels, transportation, sightseeing, entrance fees, restaurants or any other services in connection with the itinerary. Deborah Roberts and suppliers will exercise reasonable care in making such arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, coaching company, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and the individual tour member. Deborah Roberts or suppliers
, accept no responsibility for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or any other cause beyond their personal control. No carrier shall be responsible for any act, omission or event during the time passengers are not on board its own conveyance. The right is reserved to cancel or change itineraries, or substitute services without notice and to decline to accept or retain any passenger at any time. In view of statutory or contractual limitations that may apply to personal injury or property damage losses, the purchase of accident and baggage insurance is strongly recommended.

Terms and conditions apply once registration has been received.

 

Deborah Roberts reserves the right to decline at any time, any trip participant who in our opinion, may affect the health, safety or enjoyment of other participants. Refund deadlines will still apply - insurance is strongly recommended.
 

 

Deb Roberts Tours is a registered seller of travel in the State of California #2090634-40 and is a participant in the Travel Consumer Restitution Corporation.

 


World of Quilts Travel reserves the right to decline at any time, any trip participant who in our opinion may affect the enjoyment, health or safety of other participants.

Refund deadlines will still apply - insurance is strongly recommended.
 

Contact Information

Telephone:  714 325-5708             FAX: 714 557-5259            E-mail: textiletours@aol.com
 

COPYRIGHT 2004-2008 DEB ROBERTS - Images or text may not be used without written permission.

Deb Roberts is California registered seller of travel.

 

 

 

Send mail to textiletours@aol.com with questions or comments about this web site.
Copyright © 2008 Deb Roberts' Quilt and Textile Tours
Last modified: 10/29/08